Frequent Asked Questions

What is the Lifetime Appearance Promise?

The Lifetime Appearance Promise is our commitment to providing affordable, ongoing maintenance for your laser hair removal treatments. If you require further treatment after ten sessions, you gain access to discounted laser hair removal for life. This ensures you can enjoy smooth, hair-free skin for the long term while keeping costs manageable. 

Who is suitable for laser hair removal?

Laser hair removal is suitable for most people looking to reduce unwanted hair. The treatment works best on individuals with darker hair, as the laser targets the pigment in the follicle. At SILK Laser Clinics, our advanced technology allows us to treat a wide range of skin tones safely and effectively. A consultation with our experienced technicians will help determine the right treatment plan based on your skin type, hair colour, and hair growth pattern. 

What laser do you use for laser hair removal?

We use medical-grade Candela GentleYAG, GentlePro and Cutera lasers, which are considered the gold standard in laser hair removal. These state-of-the-art devices are designed for safety, precision, and effectiveness, accommodating various skin tones and hair types. Equipped with an integrated cooling system, these lasers ensure your comfort throughout the procedure. 

How does laser hair removal work?

Laser hair removal uses concentrated light energy to target hair follicles beneath the skin’s surface. The pigment in the hair absorbs this light, which converts to heat and disables the follicle’s ability to grow new hair. Over a series of treatments, this process results in a significant reduction of unwanted hair. The laser only targets active hair follicles, which is why multiple sessions are required to achieve optimal results. 

Is laser hair removal permanent?

Laser hair removal offers long-term hair reduction rather than complete removal. With consistent treatments, you may see up to 90% reduction in hair growth in the treated areas. Maintenance sessions may be needed to address any remaining or new hair growth over time, ensuring lasting smoothness. 

Is laser hair removal painful?

At SILK, we offer two cooling options for our clients which are designed to keep the surface of the skin cool so that maximum energy from the laser can reach its target matter. A very happy consequence of these cooling systems is that our clients find it dramatically improves their level of comfort throughout treatments, making it almost painless.

These two cooling options include the Zimmer Cryo System which delivers a constant stream of cold air throughout the treatment and can also be used to pre-cool sensitive areas. Along with Candela’s patented Dynamic Cooling Device which gives the skin a short spray of cryogen milliseconds before the laser pulse.

How many treatments will I need?

Laser hair removal requires multiple sessions to achieve optimal results because hair grows in cycles. On average, sessions are spaced four to six weeks apart to target hair during its active growth phase. The number of treatments needed varies based on individual factors, such as hair thickness, colour, and the area being treated. Most clients can achieve significant results within 6–10 sessions, followed by occasional maintenance treatments. 

What age can I start laser hair removal treatments?

At SILK Laser Clinics, we recommend Laser Hair Removal treatments for clients over 18 years old. This is because hair growth has not fully developed due to changing hormonal levels. If you are under 18 years old, please speak with your parent or guardian about laser hair treatments prior to contacting SILK Laser Clinics as they will be required to attend your consultation and sign a consent form.

Does sun exposure affect my treatments?

The laser specifically targets the pigment within the hair follicle. Consequently, it is important not to affect the skin’s pigmentation before or after your laser treatments. Sun exposure can increase the risk of adverse reaction including burning, blistering and post inflammatory hyper or hypo pigmentation in some cases these reactions can be permanent and prevent you from achieving your ideal results.

Please avoid sun exposure or solariums 2 – 4 weeks prior to your first treatment and continue to avoid exposure to the treatment area throughout your entire treatment plan. Be sure to also apply sunscreen hourly if you are exposed to direct sunlight.

It is also recommended not to use any form of artificial tanning products prior to your treatment, this includes fake tan sprays or lotions and bronzing powders or creams. As these products alter your natural skin colour, they must be completely removed from the treatment area prior to your appointment, otherwise your technician may advise you to postpone your treatment.

What if I am on medication?

Some medications may have blood thinning or photo-sensitising properties which can increase the risk of an adverse reaction, so it is important to bring along a comprehensive list of any medications or supplements you are taking to discuss with your technician prior to treatment.

What if I have PCOS or other hormonal imbalances?

Clients with hormonal imbalances or Polycystic Ovarian Syndrome (PCOS) are recommended to consult an Endocrinologist for evaluation and possible medical treatment. These clients tend to have excess hair growth secondary to their medical condition and may find that they require both medical treatment as well as ongoing laser treatment, in order to achieve optimum results.

When will my Laser Hair Removal purchase expire?

Laser Hair Removal purchases expire 18 months after the date of purchase.